Questions 1-10
Complete the form below. Write ONE WORD AND/OR A NUMBER for each answer.
Customer Satisfaction Survey
| Customer details | |
|---|---|
| Name: | Sophie Bird |
| Occupation: | 1. |
| Reason for travel today: | 2. |
| Journey information | |
|---|---|
| Name of station returning to: | 3. |
| Type of ticket purchased: | Standard 4. ticket |
| Cost of ticket: | £ 5. |
| When ticket was purchased: | Yesterday |
| Where ticket was bought: | 6. |
| Satisfaction with journey | |
|---|---|
| Most satisfied with: | the wifi |
| Least satisfied with: | the 7. this morning. |
| Satisfaction with station facilities | |
|---|---|
| Most satisfied with: | how much 8. was provided |
| Least satisfied with: | lack of seats, particularly on the 9. |
| Neither satisfied nor dissatisfied with: | the 10. available |